Privacy Policy

Effective Date: July 2026
Last Updated: July 2026

At Kidosho, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us. By using our website, you agree to the practices described in this Privacy Policy.

1. Overview

Kidosho respects your privacy and is committed to protecting your personal information. We collect only the information necessary to process orders, improve your shopping experience, provide customer support, and communicate with you. We do not sell your personal information.

2. Information We Collect

Depending on how you interact with us, we may collect the following information.

Personal Information

• Full name
• Email address
• Phone number
• Shipping address
• Billing address

Order Information

• Products purchased
• Order history
• Transaction details
• Shipping preferences

Payment Information

Payments are securely processed through trusted third-party payment providers. Kidosho does not store your complete credit card or payment information.

Device Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referral website

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and products
• Respond to inquiries
• Detect fraud and unauthorized activity
• Comply with legal obligations
• Send promotional emails (only if you opt in)

4. Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience. Cookies help us:

• Remember your preferences
• Keep items in your shopping cart
• Analyze website traffic
• Improve website performance
• Understand customer behavior

You may disable cookies through your browser settings, although some website features may not function properly.

We may use analytics tools such as:

• Google Analytics
• Shopify Analytics

These tools collect anonymous information about website usage.

5. Shopify & Payment Processing

Shopify powers our online store. Shopify securely stores customer information necessary to process transactions and operate the online store.

Payments may be processed by trusted providers including:

• Shopify Payments
• Shop Pay
• Apple Pay
• Google Pay
• PayPal
• Major credit and debit card processors

Payment information is encrypted and handled directly by these providers in accordance with PCI-DSS (Payment Card Industry Data Security Standard) requirements. For more information, please review Shopify's Privacy Policy.

6. Email Marketing

If you subscribe to our newsletter or choose to receive marketing communications, we may send you:

• Product announcements
• Promotions
• Educational content
• Wellness tips
• Exclusive offers

You may unsubscribe at any time using the link included in every marketing email. Transactional emails related to your orders will continue to be sent as necessary.

7. Sharing Information

We share your information only when necessary to operate our business. This may include:

Shipping Partners

• USPS
• UPS
• FedEx
• DHL
• Other shipping carriers

Payment Providers

Trusted payment processors that securely process transactions.

Service Providers

Companies that assist us with:

• Website hosting
• Email communication
• Analytics
• Customer support
• Fraud prevention

We do not sell or rent your personal information to third parties. We may disclose information if required by law or to protect our legal rights.

8. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information. These include:

• SSL encryption
• Secure payment processing
• Password-protected systems
• Limited access to customer information
• Regular software updates

Although we strive to protect your data, no method of transmission over the Internet can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw marketing consent
• Request a copy of your personal data
• Object to certain processing activities

California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA). To exercise any privacy rights, please contact us using the information below.

10. Contact Us

If you have questions regarding this Privacy Policy or how we handle your information, please contact us.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. The updated version will always be posted on this page with the revised "Last Updated" date.